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Active Duty , North Other Claims Processing Claims Handled in a Reasonable Time |
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| 2011 | 2012 | 2013 | Trend | |
| Benchmark | 86 | 86 | 86 | 0 |
| US MHS | 82 | 82 | 81 | 0 |
| OTHER | 85 | 85 | 86 | 1 |
| NORTH | 78 | 83 | 83 | 4 |
| North Other | 85 | 87 | 86 | 1 |
| North Region-Other | *** | 88 | 92 | *** |
| Out of Catchment North Region | 85 | 87 | 84 | -1 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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