 |
 |
|||
|
Active Duty , South Army Customer Service Courteous Customer Service |
||||
| 2011 | 2012 | 2013 | Trend | |
| Benchmark | 90 | 90 | 90 | 0 |
| US MHS | 84 | 85 | 85 | 1 |
| ARMY | 82 | 83 | 82 | 0 |
| SOUTH | 81 | 86 | 83 | 2 |
| South Army | 80 | 84 | 75 | -4 |
| Bayne-Jones ACH-Ft. Polk | *** | *** | *** | *** |
| Brooke AMC-Ft. Sam Houston | *** | *** | *** | *** |
| Darnall ACH-Ft. Hood | *** | *** | *** | *** |
| Eisenhower AMC-Ft. Gordon | *** | *** | *** | *** |
| Fox AHC-Redstone Arsenal | *** | *** | *** | *** |
| Lyster AHC-Ft. Rucker | *** | *** | *** | *** |
| Moncrief ACH-Ft. Jackson | *** | *** | *** | *** |
| Reynolds ACH-Ft. Sill | *** | *** | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
|
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||||