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Active Duty , South Army Claims Processing Claims Handled Correctly |
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| 2011 | 2012 | 2013 | Trend | |
| Benchmark | 88 | 88 | 88 | 0 |
| US MHS | 86 | 83 | 85 | -1 |
| ARMY | 84 | 80 | 89 | 5 |
| SOUTH | 84 | 80 | 86 | 3 |
| South Army | 79 | 68 | 92 | 13 |
| Bayne-Jones ACH-Ft. Polk | *** | *** | *** | *** |
| Brooke AMC-Ft. Sam Houston | *** | *** | *** | *** |
| Darnall ACH-Ft. Hood | *** | *** | *** | *** |
| Eisenhower AMC-Ft. Gordon | *** | *** | *** | *** |
| Fox AHC-Redstone Arsenal | *** | *** | *** | *** |
| Lyster AHC-Ft. Rucker | *** | *** | *** | *** |
| Moncrief ACH-Ft. Jackson | *** | *** | *** | *** |
| Reynolds ACH-Ft. Sill | *** | *** | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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