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Active Duty , West Navy 2013 Composite Scores |
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| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors | |||||||
| Getting Needed Care | Getting Care Quickly | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors | |
| Benchmark | 84 | 85 | 93 | 82 | 87 | 57 | 72 | 80 | 79 | 92 | 78 |
| US MHS | 73 | 72 | 87 | 78 | 83 | 58 | 52 | 67 | 72 | 90 | 83 |
| NAVY | 71 | 72 | 85 | 74 | 70 | 53 | 46 | 63 | 66 | 88 | 82 |
| WEST | 72 | 73 | 88 | 78 | 80 | 57 | 52 | 64 | 68 | 87 | 82 |
| West Navy | 76 | 73 | 85 | 66 | 58 | 49 | 48 | 58 | 59 | 84 | 80 |
| NBHC NAS North Island | 74 | 69 | *** | *** | *** | 62 | 50 | 64 | 66 | 87 | 91 |
| NBHC NTC San Diego | *** | 56 | *** | *** | *** | 57 | 60 | *** | *** | 98 | 91 |
| NBHC Port Hueneme | 68 | 65 | 86 | *** | *** | 53 | 50 | 70 | 74 | 84 | 80 |
| NH Bremerton | *** | *** | *** | *** | *** | 52 | 56 | *** | *** | 79 | *** |
| NH Camp Pendleton | *** | *** | *** | *** | *** | *** | *** | *** | *** | 81 | *** |
| NH LeMoore | *** | 76 | *** | *** | *** | 52 | 49 | *** | *** | 72 | 75 |
| NH Oak Harbor | 61 | 66 | 98 | *** | *** | 44 | 50 | 78 | *** | 84 | 84 |
| NHC Hawaii | *** | 83 | *** | *** | *** | 66 | 52 | 49 | *** | 89 | 78 |
| NMC San Diego | *** | *** | *** | *** | *** | 47 | 50 | *** | *** | 76 | 72 |
| TRICARE Outpatient-Chula Vista | *** | *** | *** | *** | *** | *** | *** | *** | *** | *** | *** |
| Source: 2013 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page | |||||||||||
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