 |
 |
|||
|
Active Duty , West Navy Customer Service Courteous Customer Service |
||||
| 2011 | 2012 | 2013 | Trend | |
| Benchmark | 90 | 90 | 90 | 0 |
| US MHS | 84 | 85 | 85 | 1 |
| NAVY | 81 | 82 | 83 | 1 |
| WEST | 84 | 84 | 85 | 2 |
| West Navy | 84 | 81 | 79 | -5 |
| NBHC NAS North Island | 77 | *** | *** | *** |
| NBHC NTC San Diego | *** | *** | *** | *** |
| NBHC Port Hueneme | 91 | *** | *** | *** |
| NH Bremerton | *** | *** | *** | *** |
| NH Camp Pendleton | *** | *** | *** | *** |
| NH LeMoore | 93 | *** | *** | *** |
| NH Oak Harbor | 92 | *** | *** | *** |
| NHC Hawaii | *** | *** | *** | *** |
| NMC San Diego | *** | *** | *** | *** |
| TRICARE Outpatient-Chula Vista | *** | *** | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
|
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||||