Return to Main Page        Help
Active Duty , West Air Force
2013 Composite Scores
  Ease of Access Communication and Customer Service Ratings Prevention Healthy Behaviors
  Getting Needed Care Getting Care Quickly How Well Doctors Communicate Customer Service Claims Processing Health Plan Health Care Personal Doctor Specialty Care Preventive Care Healthy Behaviors
Benchmark 84 85 93 82 87 57 72 80 79 92 78
US MHS 73 72 87 78 83 58 52 67 72 90 83
AIR FORCE 75 69 86 76 85 58 51 66 74 91 85
WEST 72 73 88 78 80 57 52 64 68 87 82
West Air Force 73 70 86 77 90 59 48 65 77 90 85
10th Med Group-USAF Academy CO *** *** *** *** *** *** *** *** *** 73 ***
21st Med Grp-Peterson 60 73 *** *** *** 60 53 *** *** 99 89
30th Med Grp-Vandenberg 76 71 89 *** *** 59 46 64 80 94 71
341st Med Grp-Malmstrom 69 62 *** *** *** 38 32 *** 73 75 81
355th Med Grp-Davis Monthan 74 88 78 *** *** 57 58 52 93 88 87
366th Med Grp-Mountain Home 85 79 83 *** *** 53 45 68 *** 89 77
377th Med Grp-Kirtland 77 71 86 *** *** 65 59 70 89 87 90
3rd Med Grp-Elmendorf *** 69 *** *** *** 53 46 64 *** 89 91
509th Med Grp-Whiteman 72 67 *** *** *** 63 53 61 *** 81 83
55th Med Grp-Offutt 68 78 *** *** *** 66 56 75 66 99 87
56th Med Grp-Luke *** *** *** *** *** 64 *** *** *** 94 ***
5th Med Grp-Minot 85 66 94 *** *** 56 48 63 *** 84 85
60th Med Grp-Travis *** 61 *** *** *** 51 49 69 *** 86 85
61st Med Group-Los Angeles 66 72 *** *** *** 69 51 69 78 92 87
75th Med Grp-Hill *** 74 *** *** *** 70 41 63 *** 89 75
90th Med Grp-F.E. Warren 71 72 84 *** *** 60 52 64 71 86 83
92nd Med Grp-Fairchild 85 *** *** *** *** 69 72 81 *** 93 84
95th Med Grp-Edwards 75 58 83 *** *** 43 40 59 65 82 91
99th Med Grp-O'Callaghan Hosp *** 69 *** *** *** 63 34 *** *** 88 93
West Region-Air force 66 66 79 70 98 56 47 63 74 89 81
Source: 2013 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
Download Page
Return to Main Page   Help
Click below to view this table by other groups
Prime Enrollees   Enrollees with Military PCM   Active Duty   All Users