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Active Duty , West Air Force
How Well Doctors Communicate

Listens Carefully
  2011 2012 2013 Trend
Benchmark 93 93 93 0
US MHS 87 88 87 0
AIR FORCE 85 87 86 1
WEST 89 86 87 -2
West Air Force 86 85 85 -1
10th Med Group-USAF Academy CO *** *** *** ***
21st Med Grp-Peterson 76 76 *** ***
30th Med Grp-Vandenberg 90 95 87 -3
341st Med Grp-Malmstrom 84 88 *** ***
355th Med Grp-Davis Monthan 84 80 69 -15
366th Med Grp-Mountain Home 87 88 78 -9
377th Med Grp-Kirtland 79 86 83 5
3rd Med Grp-Elmendorf 92 82 *** ***
509th Med Grp-Whiteman 84 73 *** ***
55th Med Grp-Offutt 94 88 *** ***
56th Med Grp-Luke 90 93 *** ***
5th Med Grp-Minot 95 90 93 -2
60th Med Grp-Travis 90 85 *** ***
61st Med Group-Los Angeles 75 84 *** ***
75th Med Grp-Hill 82 82 *** ***
90th Med Grp-F.E. Warren 78 83 65 -13
92nd Med Grp-Fairchild 86 86 *** ***
95th Med Grp-Edwards 90 98 86 -4
99th Med Grp-O'Callaghan Hosp 92 92 *** ***
West Region-Air force 81 81 79 -2
Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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