Active Duty , Customer Service , West Air Force


Active Duty , West Air Force Customer Service
	2011	2012	2013	Trend
Benchmark	82	82	82	0
US MHS	76	76	78	2
AIR FORCE	77	76	76	-1
WEST	76	75	78	2
West Air Force	78	77	77	-1
10th Med Group-USAF Academy CO	*******	*******	*******	*******
21st Med Grp-Peterson	75	75	*******	*******
30th Med Grp-Vandenberg	82	93	*******	*******
341st Med Grp-Malmstrom	*******	*******	*******	*******
355th Med Grp-Davis Monthan	*******	*******	*******	*******
366th Med Grp-Mountain Home	*******	*******	*******	*******
377th Med Grp-Kirtland	71	*******	*******	*******
3rd Med Grp-Elmendorf	*******	*******	*******	*******
509th Med Grp-Whiteman	*******	*******	*******	*******
55th Med Grp-Offutt	78	*******	*******	*******
56th Med Grp-Luke	*******	*******	*******	*******
5th Med Grp-Minot	*******	*******	*******	*******
60th Med Grp-Travis	*******	*******	*******	*******
61st Med Group-Los Angeles	70	*******	*******	*******
75th Med Grp-Hill	*******	*******	*******	*******
90th Med Grp-F.E. Warren	*******	*******	*******	*******
92nd Med Grp-Fairchild	*******	*******	*******	*******
95th Med Grp-Edwards	70	*******	*******	*******
99th Med Grp-O'Callaghan Hosp	*******	*******	*******	*******
West Region-Air force	83	73	70	-13
Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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