Active Duty , Claims Processing , West Air Force


Active Duty , West Air Force Claims Processing Claims Handled in a Reasonable Time
	2011	2012	2013	Trend
Benchmark	86	86	86	0
US MHS	82	82	81	0
AIR FORCE	83	82	82	-1
WEST	88	82	80	-8
West Air Force	87	86	87	0
10th Med Group-USAF Academy CO	*******	*******	*******	*******
21st Med Grp-Peterson	88	98	*******	*******
30th Med Grp-Vandenberg	80	86	*******	*******
341st Med Grp-Malmstrom	96	*******	*******	*******
355th Med Grp-Davis Monthan	87	*******	*******	*******
366th Med Grp-Mountain Home	*******	*******	*******	*******
377th Med Grp-Kirtland	83	92	*******	*******
3rd Med Grp-Elmendorf	*******	*******	*******	*******
509th Med Grp-Whiteman	84	*******	*******	*******
55th Med Grp-Offutt	89	*******	*******	*******
56th Med Grp-Luke	98	*******	*******	*******
5th Med Grp-Minot	87	*******	*******	*******
60th Med Grp-Travis	*******	*******	*******	*******
61st Med Group-Los Angeles	85	68	*******	*******
75th Med Grp-Hill	96	95	*******	*******
90th Med Grp-F.E. Warren	84	93	*******	*******
92nd Med Grp-Fairchild	85	77	*******	*******
95th Med Grp-Edwards	80	89	*******	*******
99th Med Grp-O'Callaghan Hosp	*******	*******	*******	*******
West Region-Air force	85	83	94	9
Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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