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Active Duty , West Other
2013 Composite Scores
  Ease of Access Communication and Customer Service Ratings Prevention Healthy Behaviors
  Getting Needed Care Getting Care Quickly How Well Doctors Communicate Customer Service Claims Processing Health Plan Health Care Personal Doctor Specialty Care Preventive Care Healthy Behaviors
Benchmark 84 85 93 82 87 57 72 80 79 92 78
US MHS 73 72 87 78 83 58 52 67 72 90 83
OTHER 78 83 92 86 86 64 65 75 73 90 84
WEST 72 73 88 78 80 57 52 64 68 87 82
West Other 83 87 95 87 84 68 64 72 70 85 85
Out of Catchment West Region 83 88 97 85 85 71 66 76 73 89 86
Source: 2013 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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