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Active Duty , North Army
2013 Composite Scores
  Ease of Access Communication and Customer Service Ratings Prevention Healthy Behaviors
  Getting Needed Care Getting Care Quickly How Well Doctors Communicate Customer Service Claims Processing Health Plan Health Care Personal Doctor Specialty Care Preventive Care Healthy Behaviors
Benchmark 84 85 93 82 87 57 72 80 79 92 78
US MHS 73 72 87 78 83 58 52 67 72 90 83
ARMY 70 69 85 75 86 59 52 64 75 90 82
NORTH 71 71 84 80 85 55 51 66 71 91 83
North Army 75 70 79 72 93 53 49 56 78 91 88
Blanchfield ACH-Ft. Campbell *** *** *** *** *** 49 *** *** *** 92 ***
Ireland ACH-Ft. Knox *** *** *** *** *** 57 *** *** *** 94 ***
Kenner AHC-Ft. Lee 69 64 *** *** *** 57 45 *** 76 84 84
Kimbrough Amb Car Cen-Ft Meade 72 74 *** *** *** 66 53 55 86 80 91
McDonald AHC-Ft. Eustis *** *** *** *** *** 46 36 *** *** 93 ***
Womack AMC-Ft. Bragg *** *** *** *** *** *** *** *** *** 90 ***
Source: 2013 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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