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Active Duty , North Navy Customer Service Courteous Customer Service |
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| 2011 | 2012 | 2013 | Trend | |
| Benchmark | 90 | 90 | 90 | 0 |
| US MHS | 84 | 85 | 85 | 1 |
| NAVY | 81 | 82 | 83 | 1 |
| NORTH | 86 | 86 | 87 | 1 |
| North Navy | 79 | 83 | 85 | 6 |
| NBHC Little Creek | *** | *** | *** | *** |
| NBHC Navsta Sewells | 78 | 76 | 81 | 3 |
| NBHC Oceana | *** | *** | *** | *** |
| NH Camp Lejeune | *** | *** | *** | *** |
| NHC Annapolis | *** | *** | *** | *** |
| NHC Cherry Point | *** | *** | *** | *** |
| NHC Patuxent River | 80 | *** | *** | *** |
| NHC Quantico | 69 | *** | *** | *** |
| NMC Portsmouth | *** | *** | *** | *** |
| Naval Hlth Clinic New England | 94 | *** | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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