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Active Duty , North Navy Claims Processing Claims Handled in a Reasonable Time |
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| 2011 | 2012 | 2013 | Trend | |
| Benchmark | 86 | 86 | 86 | 0 |
| US MHS | 82 | 82 | 81 | 0 |
| NAVY | 83 | 77 | 69 | -15 |
| NORTH | 78 | 83 | 83 | 4 |
| North Navy | 79 | 80 | 80 | 1 |
| NBHC Little Creek | *** | *** | *** | *** |
| NBHC Navsta Sewells | 79 | 95 | *** | *** |
| NBHC Oceana | *** | *** | *** | *** |
| NH Camp Lejeune | *** | *** | *** | *** |
| NHC Annapolis | *** | *** | *** | *** |
| NHC Cherry Point | *** | *** | *** | *** |
| NHC Patuxent River | *** | *** | *** | *** |
| NHC Quantico | *** | *** | *** | *** |
| NMC Portsmouth | *** | *** | *** | *** |
| Naval Hlth Clinic New England | 88 | 92 | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page | ||||
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