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Active Duty Dependents , All Regions
How Well Doctors Communicate

Listens Carefully
  2011 2012 2013 Trend
Benchmark 93 93 93 0
US MHS 88 89 88 0
ARMY 84 85 86 2
NAVY 86 87 89 3
AIR FORCE 84 87 84 -1
OTHER 91 92 89 -1
JOINT SERVICE* 86 85 88 2
NORTH 89 90 87 -2
North Army 86 87 83 -4
North Navy 86 90 86 0
North Air Force 87 86 80 -6
North Other 93 92 92 -1
North Joint Service* 86 85 88 2
SOUTH 86 88 88 2
South Army 86 83 88 2
South Navy 87 86 91 5
South Air Force 84 88 85 1
South Other 86 91 89 2
WEST 87 89 87 0
West Army 81 89 88 7
West Navy 86 86 91 5
West Air Force 84 87 82 -2
West Other 93 92 87 -5
OVERSEAS 85 79 89 4
Overseas Europe 86 74 88 3
Overseas Pacific 84 86 91 7
Overseas Latin America 80 87 88 8
Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
* For 2011, Walter Reed and Ft. Belvoir are included in North Joint Service despite not being classified as such until 2012
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