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Retirees and Dependents , All Regions
Getting Care Quickly

Wait for Urgent Care
  2011 2012 2013 Trend
Benchmark 87 87 87 0
US MHS 87 86 86 0
ARMY 85 87 87 2
NAVY 84 86 83 -1
AIR FORCE 83 81 84 1
OTHER 89 88 88 -1
JOINT SERVICE* 79 86 79 0
NORTH 86 88 86 0
North Army 84 92 83 -1
North Navy 87 85 83 -3
North Air Force 82 84 80 -3
North Other 88 89 90 2
North Joint Service* 79 86 79 0
SOUTH 87 85 86 -1
South Army 83 82 89 5
South Navy 91 86 82 -8
South Air Force 83 81 88 5
South Other 89 86 85 -4
WEST 86 86 87 1
West Army 89 89 91 2
West Navy 75 87 82 7
West Air Force 82 79 82 -1
West Other 90 88 89 -1
OVERSEAS 78 82 80 2
Overseas Europe 78 80 71 -6
Overseas Pacific 81 91 86 5
Overseas Latin America 75 69 82 6
Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
* For 2011, Walter Reed and Ft. Belvoir are included in North Joint Service despite not being classified as such until 2012
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