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Retirees and Dependents , All Regions
How Well Doctors Communicate

Explains so You Can Understand
  2011 2012 2013 Trend
Benchmark 95 95 95 0
US MHS 95 94 96 1
ARMY 95 95 96 1
NAVY 95 95 97 2
AIR FORCE 95 93 95 0
OTHER 94 95 95 1
JOINT SERVICE* 94 94 95 1
NORTH 95 94 96 1
North Army 96 96 97 1
North Navy 96 94 98 1
North Air Force 95 92 93 -1
North Other 95 94 96 1
North Joint Service* 94 94 95 1
SOUTH 95 94 95 0
South Army 96 94 96 0
South Navy 96 96 95 -1
South Air Force 96 94 95 0
South Other 95 94 95 0
WEST 93 96 96 3
West Army 93 96 95 2
West Navy 93 95 98 5
West Air Force 93 93 95 1
West Other 93 97 96 3
OVERSEAS 94 95 96 2
Overseas Europe 96 94 94 -2
Overseas Pacific 92 96 100 8
Overseas Latin America 93 96 95 2
Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
* For 2011, Walter Reed and Ft. Belvoir are included in North Joint Service despite not being classified as such until 2012
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