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All Users , All Regions
How Well Doctors Communicate
2013
  Listens Carefully Explains so You Can Understand Shows Respect Spends Time with You
Benchmark 93 95 95 91
US MHS 90 93 92 88
ARMY 89 92 91 87
NAVY 90 93 93 87
AIR FORCE 88 92 91 85
OTHER 91 94 93 90
JOINT SERVICE 92 94 93 89
NORTH 90 93 93 87
North Army 86 91 91 85
North Navy 88 90 91 84
North Air Force 89 92 93 83
North Other 92 94 94 90
North Joint Service 92 94 93 89
SOUTH 91 93 92 89
South Army 92 94 93 89
South Navy 93 93 93 88
South Air Force 88 91 90 85
South Other 91 94 93 90
WEST 90 93 92 88
West Army 90 92 90 87
West Navy 90 94 94 88
West Air Force 87 92 90 86
West Other 90 94 93 89
OVERSEAS 88 93 91 87
Overseas Europe 88 94 92 86
Overseas Pacific 88 92 90 88
Overseas Latin America 87 88 87 89
Source: 2013 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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