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All Users , North Joint Service Customer Service |
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| 2011 | 2012 | 2013 | Trend | |
| Benchmark | 82 | 82 | 82 | 0 |
| US MHS | 80 | 81 | 81 | 1 |
| JOINT SERVICE* | 76 | 75 | 79 | 2 |
| NORTH | 81 | 80 | 81 | 0 |
| North Joint Service* | 76 | 75 | 79 | 2 |
| Ft Belvoir Community Hosp-FBCH* | 77 | 74 | 79 | 2 |
| Walter Reed Natl Mil Med Cntr*# | 75 | 76 | 78 | 3 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size * For 2011, Walter Reed and Ft. Belvoir are included in North Joint Service despite not being classified as such until 2012 # For 2011, Walter Reed Natl Mil Med Cntr scores include NNMC Bethesda and Walter Reed AMC which were consolidated in 2012  Download Page | ||||
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