 |
 |
|||
|
All Users , South Army Claims Processing Claims Handled in a Reasonable Time |
||||
| 2011 | 2012 | 2013 | Trend | |
| Benchmark | 86 | 86 | 86 | 0 |
| US MHS | 87 | 87 | 87 | 1 |
| ARMY | 83 | 86 | 86 | 3 |
| SOUTH | 87 | 87 | 89 | 2 |
| South Army | 83 | 81 | 91 | 7 |
| Bayne-Jones ACH-Ft. Polk | 91 | *** | *** | *** |
| Brooke AMC-Ft. Sam Houston | 96 | 94 | 92 | -4 |
| Darnall ACH-Ft. Hood | 90 | 77 | 87 | -3 |
| Eisenhower AMC-Ft. Gordon | 80 | 85 | *** | *** |
| Fox AHC-Redstone Arsenal | 91 | 86 | 81 | -10 |
| Lyster AHC-Ft. Rucker | 81 | 75 | 90 | 9 |
| Moncrief ACH-Ft. Jackson | 89 | 91 | 90 | 1 |
| Reynolds ACH-Ft. Sill | 92 | 77 | 90 | -2 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
|
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||||