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All Users , South Navy
Customer Service

Courteous Customer Service
  2011 2012 2013 Trend
Benchmark 90 90 90 0
US MHS 87 89 89 1
NAVY 85 87 87 2
SOUTH 86 89 89 3
South Navy 84 87 90 6
NBHC Mayport 90 94 *** ***
NH Beaufort 85 *** *** ***
NH Jacksonville 87 88 98 12
NH Pensacola 84 92 82 -2
NHC Corpus Christi 89 80 *** ***
Naval Health Clinic Charleston *** 72 *** ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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