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All Users , South Navy Claims Processing Claims Handled in a Reasonable Time |
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| 2011 | 2012 | 2013 | Trend | |
| Benchmark | 86 | 86 | 86 | 0 |
| US MHS | 87 | 87 | 87 | 1 |
| NAVY | 88 | 85 | 83 | -4 |
| SOUTH | 87 | 87 | 89 | 2 |
| South Navy | 85 | 85 | 87 | 2 |
| NBHC Mayport | 91 | 94 | 91 | -1 |
| NH Beaufort | 87 | 83 | *** | *** |
| NH Jacksonville | 90 | 84 | 88 | -2 |
| NH Pensacola | 80 | 89 | 80 | 0 |
| NHC Corpus Christi | 88 | 79 | 71 | -17 |
| Naval Health Clinic Charleston | *** | 81 | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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