 |
 |
|||
|
All Users , South Air Force Customer Service Getting Information |
||||
| 2011 | 2012 | 2013 | Trend | |
| Benchmark | 74 | 74 | 74 | 0 |
| US MHS | 73 | 73 | 73 | 0 |
| AIR FORCE | 71 | 70 | 73 | 2 |
| SOUTH | 71 | 73 | 72 | 1 |
| South Air Force | 70 | 68 | 73 | 3 |
| 14th Med Grp-Columbus | 76 | 70 | *** | *** |
| 17th Med Grp-Goodfellow | 76 | 70 | *** | *** |
| 19th Medical Group-Little Rock | 74 | 62 | *** | *** |
| 1st Spec Ops Med Grp-Hurlburt | 77 | 53 | *** | *** |
| 20th Med Grp-Shaw | 76 | 70 | *** | *** |
| 2nd Med Grp-Barksdale | 60 | 65 | 74 | 14 |
| 325th Med Grp-Tyndall | 78 | 75 | *** | *** |
| 359th Med Grp-Randolph | 70 | 77 | *** | *** |
| 42nd Medical Group-Maxwell | 59 | 71 | 70 | 10 |
| 45th Med Grp-Patrick | 75 | 83 | 66 | -9 |
| 59th Med Wing-Lackland | 61 | 42 | *** | *** |
| 6th Med Grp-MacDill | 77 | 74 | 68 | -9 |
| 72nd Med Grp-Tinker | 74 | 73 | *** | *** |
| 78th Med Grp-Robins | 72 | 71 | 82 | 10 |
| 7th Med Grp-Dyess | 74 | 78 | 66 | -8 |
| 81st Med Grp-Keesler | 66 | 69 | *** | *** |
| 82nd Med Grp-Sheppard | 65 | 74 | 63 | -2 |
| 96th Med Grp-Eglin | 71 | 56 | *** | *** |
| South Region-Air force | 80 | *** | 83 | 3 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
|
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||||