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All Users , South Air Force Customer Service Courteous Customer Service |
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| 2011 | 2012 | 2013 | Trend | |
| Benchmark | 90 | 90 | 90 | 0 |
| US MHS | 87 | 89 | 89 | 1 |
| AIR FORCE | 87 | 86 | 88 | 1 |
| SOUTH | 86 | 89 | 89 | 3 |
| South Air Force | 86 | 84 | 88 | 3 |
| 14th Med Grp-Columbus | 97 | 80 | 94 | -3 |
| 17th Med Grp-Goodfellow | 91 | 86 | *** | *** |
| 19th Medical Group-Little Rock | 89 | 88 | *** | *** |
| 1st Spec Ops Med Grp-Hurlburt | 91 | 68 | *** | *** |
| 20th Med Grp-Shaw | 86 | 86 | *** | *** |
| 2nd Med Grp-Barksdale | 72 | 77 | 86 | 15 |
| 325th Med Grp-Tyndall | 89 | 86 | *** | *** |
| 359th Med Grp-Randolph | 88 | 87 | *** | *** |
| 42nd Medical Group-Maxwell | 77 | 90 | 86 | 9 |
| 45th Med Grp-Patrick | 91 | 93 | 87 | -4 |
| 59th Med Wing-Lackland | 89 | 71 | *** | *** |
| 6th Med Grp-MacDill | 90 | 90 | 87 | -3 |
| 72nd Med Grp-Tinker | 83 | 89 | *** | *** |
| 78th Med Grp-Robins | 90 | 91 | *** | *** |
| 7th Med Grp-Dyess | 92 | 85 | 85 | -7 |
| 81st Med Grp-Keesler | 76 | 74 | *** | *** |
| 82nd Med Grp-Sheppard | 83 | 88 | 93 | 10 |
| 96th Med Grp-Eglin | 87 | 75 | *** | *** |
| South Region-Air force | 91 | *** | 90 | -1 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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