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All Users , South Other
2013 Composite Scores
  Ease of Access Communication and Customer Service Ratings Prevention Healthy Behaviors
  Getting Needed Care Getting Care Quickly How Well Doctors Communicate Customer Service Claims Processing Health Plan Health Care Personal Doctor Specialty Care Preventive Care Healthy Behaviors
Benchmark 84 85 93 82 87 57 72 80 79 92 78
US MHS 78 78 91 81 88 66 64 74 75 90 81
OTHER 81 85 92 84 89 71 70 77 76 89 80
SOUTH 81 79 91 81 90 70 65 75 78 90 82
South Other 83 84 92 82 90 73 69 76 78 90 81
Out of Catchment South Region 82 84 92 82 90 72 68 74 77 90 80
Source: 2013 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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