 |
 |
|||
|
All Users , West Army Claims Processing Claims Handled in a Reasonable Time |
||||
| 2011 | 2012 | 2013 | Trend | |
| Benchmark | 86 | 86 | 86 | 0 |
| US MHS | 87 | 87 | 87 | 1 |
| ARMY | 83 | 86 | 86 | 3 |
| WEST | 88 | 88 | 87 | -1 |
| West Army | 87 | 89 | 88 | 1 |
| Evans ACH-Ft. Carson | 86 | 99 | 90 | 4 |
| Irwin ACH-Ft. Riley | 89 | 94 | *** | *** |
| L. Wood ACH-Ft. Leonard Wood | 82 | *** | 85 | 3 |
| Madigan AMC-Ft. Lewis | 86 | 81 | 89 | 3 |
| Munson AHC-Ft. Leavenworth | 94 | 84 | 88 | -6 |
| R W Bliss AHC-Ft. Huachuca | 81 | 88 | *** | *** |
| Tripler AMC-Ft. Shafter | 89 | 88 | 96 | 7 |
| Weed ACH-Ft. Irwin | 70 | *** | *** | *** |
| William Beaumont AMC-Ft. Bliss | 87 | 83 | 68 | -19 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
|
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||||