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All Users , West Army Claims Processing Claims Handled Correctly |
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| 2011 | 2012 | 2013 | Trend | |
| Benchmark | 88 | 88 | 88 | 0 |
| US MHS | 89 | 89 | 89 | 1 |
| ARMY | 88 | 88 | 89 | 1 |
| WEST | 90 | 92 | 90 | -1 |
| West Army | 89 | 91 | 86 | -3 |
| Evans ACH-Ft. Carson | 86 | 97 | 93 | 6 |
| Irwin ACH-Ft. Riley | 89 | 93 | *** | *** |
| L. Wood ACH-Ft. Leonard Wood | 85 | 94 | 81 | -4 |
| Madigan AMC-Ft. Lewis | 89 | 82 | 72 | -17 |
| Munson AHC-Ft. Leavenworth | 93 | 87 | 94 | 1 |
| R W Bliss AHC-Ft. Huachuca | 86 | 87 | *** | *** |
| Tripler AMC-Ft. Shafter | 91 | 95 | 89 | -3 |
| Weed ACH-Ft. Irwin | 77 | *** | *** | *** |
| William Beaumont AMC-Ft. Bliss | 90 | 93 | 81 | -9 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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