All Users , 2013 Composite Scores, West Navy


All Users , West Navy 2013 Composite Scores
	Ease of Access		Communication and Customer Service			Ratings				Prevention	Healthy Behaviors
	Getting Needed Care	Getting Care Quickly	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behaviors
Benchmark	84	85	93	82	87	57	72	80	79	92	78
US MHS	78	78	91	81	88	66	64	74	75	90	81
NAVY	77	77	91	78	85	63	60	73	70	88	81
WEST	78	78	91	81	88	66	63	72	74	89	82
West Navy	80	78	91	71	82	62	60	72	68	87	81
NBHC NAS North Island	74	73	84	*******	*******	68	55	67	70	86	91
NBHC NTC San Diego	72	73	91	*******	*******	67	74	77	81	92	88
NBHC Port Hueneme	73	68	93	74	83	62	55	78	77	89	83
NH Bremerton	82	83	91	69	80	60	68	81	75	89	77
NH Camp Pendleton	82	78	94	84	99	67	62	73	65	88	83
NH LeMoore	84	86	95	*******	85	65	60	83	60	88	78
NH Oak Harbor	73	76	94	*******	*******	56	60	81	72	93	85
NHC Hawaii	82	80	83	*******	*******	70	53	57	73	86	83
NMC San Diego	82	77	90	69	73	65	63	69	68	90	79
TRICARE Outpatient-Chula Vista	72	74	89	*******	*******	83	72	77	79	87	84
Source: 2013 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users