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All Users , West Air Force
How Well Doctors Communicate

Shows Respect
  2011 2012 2013 Trend
Benchmark 95 95 95 0
US MHS 92 92 92 0
AIR FORCE 90 90 91 0
WEST 92 93 92 0
West Air Force 90 90 90 0
10th Med Group-USAF Academy CO 93 94 93 0
21st Med Grp-Peterson 83 86 94 11
30th Med Grp-Vandenberg 93 92 94 1
341st Med Grp-Malmstrom 84 88 97 13
355th Med Grp-Davis Monthan 92 87 85 -7
366th Med Grp-Mountain Home 92 88 86 -6
377th Med Grp-Kirtland 85 91 87 2
3rd Med Grp-Elmendorf 91 85 93 2
509th Med Grp-Whiteman 92 86 92 0
55th Med Grp-Offutt 93 93 89 -5
56th Med Grp-Luke 89 90 95 6
5th Med Grp-Minot 95 98 93 -2
60th Med Grp-Travis 91 89 89 -2
61st Med Group-Los Angeles 87 89 93 6
75th Med Grp-Hill 88 90 84 -4
90th Med Grp-F.E. Warren 87 88 93 6
92nd Med Grp-Fairchild 87 91 96 9
95th Med Grp-Edwards 92 99 88 -4
99th Med Grp-O'Callaghan Hosp 93 93 93 0
West Region-Air force 91 87 83 -8
Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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