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All Users , West Other 2013 Composite Scores |
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| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors | |||||||
| Getting Needed Care | Getting Care Quickly | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors | |
| Benchmark | 84 | 85 | 93 | 82 | 87 | 57 | 72 | 80 | 79 | 92 | 78 |
| US MHS | 78 | 78 | 91 | 81 | 88 | 66 | 64 | 74 | 75 | 90 | 81 |
| OTHER | 81 | 85 | 92 | 84 | 89 | 71 | 70 | 77 | 76 | 89 | 80 |
| WEST | 78 | 78 | 91 | 81 | 88 | 66 | 63 | 72 | 74 | 89 | 82 |
| West Other | 82 | 86 | 92 | 85 | 89 | 72 | 71 | 76 | 75 | 89 | 83 |
| Out of Catchment West Region | 84 | 86 | 93 | 84 | 90 | 71 | 72 | 76 | 76 | 88 | 84 |
| Source: 2013 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page | |||||||||||
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