All Users , 2013 Composite Scores, Overseas Europe


All Users , Overseas Europe 2013 Composite Scores
	Ease of Access		Communication and Customer Service			Ratings				Prevention	Healthy Behaviors
	Getting Needed Care	Getting Care Quickly	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behaviors
Benchmark	84	85	93	82	87	57	72	80	79	92	78
US MHS	78	78	91	81	88	66	64	74	75	90	81
OVERSEAS	70	74	90	78	73	59	55	68	69	89	83
Overseas Europe	73	74	90	74	73	58	57	65	68	90	83
48th Med Grp-Lakenheath	78	72	88	*******	*******	66	56	52	66	87	83
52nd Med Group-Spangdahlem	87	78	97	*******	*******	57	54	73	61	88	89
86th Medical Group-Ramstein	78	79	91	79	*******	55	65	77	75	87	84
Bavaria Meddac	68	62	78	*******	*******	59	56	49	*******	92	86
Europe-Air force	80	79	91	*******	*******	64	61	71	70	97	80
Europe-Navy	70	79	96	*******	*******	75	66	75	66	89	82
Landstuhl Regional Medcen	70	75	93	77	70	51	49	67	65	92	80
Out of Catchment Europe	70	84	92	82	68	48	64	70	73	81	90
Source: 2013 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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