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All Users , Overseas Europe Claims Processing Claims Handled in a Reasonable Time |
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| 2011 | 2012 | 2013 | Trend | |
| Benchmark | 86 | 86 | 86 | 0 |
| US MHS | 87 | 87 | 87 | 1 |
| OVERSEAS | 76 | 72 | 65 | -11 |
| Overseas Europe | 75 | 75 | 61 | -14 |
| 48th Med Grp-Lakenheath | 70 | 63 | *** | *** |
| 52nd Med Group-Spangdahlem | 79 | 83 | *** | *** |
| 86th Medical Group-Ramstein | 78 | 83 | *** | *** |
| Bavaria Meddac | 75 | *** | *** | *** |
| Europe-Air force | *** | 90 | *** | *** |
| Europe-Navy | *** | *** | *** | *** |
| Landstuhl Regional Medcen | 74 | 80 | 56 | -19 |
| Out of Catchment Europe | 81 | 52 | 62 | -20 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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