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All Users , Overseas Pacific
Claims Processing

Claims Handled Correctly
  2011 2012 2013 Trend
Benchmark 88 88 88 0
US MHS 89 89 89 1
OVERSEAS 84 80 81 -3
Overseas Pacific 90 67 78 -12
18th Med Grp-Kadena AB *** *** *** ***
374th Med Grp-Yokota AB *** *** *** ***
51st Med Grp-Osan AB *** *** *** ***
NH Guam-Agana 88 *** *** ***
NH Okinawa *** *** *** ***
NH Yokosuka *** *** *** ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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