|
All Users , North Army 2013 Composite Scores |
|||||||||||
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors | |||||||
| Getting Needed Care | Getting Care Quickly | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors | |
| Benchmark | 84 | 85 | 93 | 82 | 87 | 57 | 72 | 80 | 79 | 92 | 78 |
| US MHS | 78 | 78 | 91 | 81 | 88 | 66 | 64 | 74 | 75 | 90 | 81 |
| ARMY | 74 | 73 | 90 | 77 | 87 | 65 | 61 | 71 | 75 | 91 | 82 |
| NORTH | 76 | 77 | 91 | 81 | 87 | 64 | 63 | 75 | 74 | 90 | 81 |
| North Army | 74 | 71 | 88 | 75 | 88 | 63 | 57 | 70 | 77 | 91 | 85 |
| Blanchfield ACH-Ft. Campbell | 80 | 66 | 87 | 75 | 92 | 57 | 53 | 69 | 77 | 91 | 84 |
| Ireland ACH-Ft. Knox | 73 | 81 | 97 | 86 | 86 | 65 | 67 | 83 | 67 | 95 | 81 |
| Kenner AHC-Ft. Lee | 79 | 71 | 88 | *** | *** | 59 | 53 | 71 | 74 | 90 | 81 |
| Kimbrough Amb Car Cen-Ft Meade | 72 | 77 | 91 | 80 | 89 | 69 | 60 | 71 | 84 | 86 | 89 |
| McDonald AHC-Ft. Eustis | 67 | 64 | 89 | *** | 70 | 60 | 59 | 72 | 71 | 89 | 80 |
| Womack AMC-Ft. Bragg | 75 | 71 | 83 | 76 | 90 | 64 | 55 | 61 | 81 | 91 | 87 |
| Source: 2013 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page | |||||||||||
![]() Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | |||||||||||