Return to Main Page        Help
All Users , North Army
2013 Composite Scores
  Ease of Access Communication and Customer Service Ratings Prevention Healthy Behaviors
  Getting Needed Care Getting Care Quickly How Well Doctors Communicate Customer Service Claims Processing Health Plan Health Care Personal Doctor Specialty Care Preventive Care Healthy Behaviors
Benchmark 84 85 93 82 87 57 72 80 79 92 78
US MHS 78 78 91 81 88 66 64 74 75 90 81
ARMY 74 73 90 77 87 65 61 71 75 91 82
NORTH 76 77 91 81 87 64 63 75 74 90 81
North Army 74 71 88 75 88 63 57 70 77 91 85
Blanchfield ACH-Ft. Campbell 80 66 87 75 92 57 53 69 77 91 84
Ireland ACH-Ft. Knox 73 81 97 86 86 65 67 83 67 95 81
Kenner AHC-Ft. Lee 79 71 88 *** *** 59 53 71 74 90 81
Kimbrough Amb Car Cen-Ft Meade 72 77 91 80 89 69 60 71 84 86 89
McDonald AHC-Ft. Eustis 67 64 89 *** 70 60 59 72 71 89 80
Womack AMC-Ft. Bragg 75 71 83 76 90 64 55 61 81 91 87
Source: 2013 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
Download Page
Return to Main Page   Help
Click below to view this table by other groups
Prime Enrollees   Enrollees with Military PCM   Active Duty   All Users