 |
 |
|||
|
All Users , North Army Claims Processing Claims Handled in a Reasonable Time |
||||
| 2011 | 2012 | 2013 | Trend | |
| Benchmark | 86 | 86 | 86 | 0 |
| US MHS | 87 | 87 | 87 | 1 |
| ARMY | 83 | 86 | 86 | 3 |
| NORTH | 85 | 87 | 86 | 1 |
| North Army | 81 | 90 | 86 | 5 |
| Blanchfield ACH-Ft. Campbell | 90 | 85 | 90 | 0 |
| Ireland ACH-Ft. Knox | 82 | 95 | 85 | 3 |
| Kenner AHC-Ft. Lee | 79 | 92 | 92 | 14 |
| Kimbrough Amb Car Cen-Ft Meade | 90 | 93 | 85 | -5 |
| McDonald AHC-Ft. Eustis | 88 | 87 | 59 | -28 |
| Womack AMC-Ft. Bragg | 81 | 89 | 89 | 8 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
|
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||||