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About the Patient Safety Program

circular logo with department of defense patient safety program written around the perimeter and a pentagon shaped image in the center with the medical caduceus over a medical cross symbol

Your DoD Patient Safety Program (PSP) is a complete program with the goal of creating a culture of patient safety and quality within the Military Health System (MHS). We encourage a systems approach to creating a safer patient environment; engaging MHS leadership; promoting collaboration across all three services; and fostering trust, transparency, teamwork, and communication.



Our Mission

Our Mission is to promote a culture of safety to end preventable patient harm by engaging, educating and equipping patient-care teams to put evidenced-based safe practices in place across the organization.

Our Vision

Our Vision is to support the military mission by building organizational commitment and capacity to implement and sustain a culture of safety to protect the health of the patients in our care. We support the military mission by encouraging a culture of safety to protect the health of patients in our care.

What We Offer

Leadership Engagement:

Leaders are the champions of change. We offer solutions to engage, educate and equip the entire patient care team to be champions for patient safety and institutionalize evidenced-based safe practices.

Teamwork and Awareness:

Sharing information is the key to ensuring all DoD patient care teams have one vision for patient safety. We offer solutions that help teams continuously learn and develop skills to reduce risk and provide high quality care to patients.

Alignment and Partnership:

To reach a systems approach to improving patient safety, we partner and collaborate with leaders in patient safety that align with our mission including the MHS Quadruple Aim, the High Reliability Organization (HRO) Task Force, the Partnership for Patients and the National Quality Forum’s Safe Practices.

Questions? Contact our staff via email.

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Patient Safety Spotlight: Patient Safety and Patient-Centered Care

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3/1/2016
An MHS health care provider engages and tends to a patient in need of treatment. (Photo by PO1 William Parker)

March is an important month for patient safety as it is the month that we acknowledge Patient Safety Awareness Week (PSAW) – a campaign that highlights the role patient safety champions play in ensuring that patients are not only safe but also respected every time they receive care. In other words, PSAW is about patient engagement; it is a call to ...

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Continuing Education Update II: Types of TeamSTEPPS Train the Trainer CEs Available via the DoD Patient Safety Program Online Registration Center

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3/1/2016
a group of MHS patient safety professionals attend a TeamSTEPPS training in order to more effectively engage their patients. (Photo by 2nd Lt. Tracci Dorgan)

The DoD PSP team is now able to offer eight types of CE credit for TeamSTEPPS Train the Trainer and Train the Staff activities based on attendee eligibility and provision of necessary requirements by the attendee.

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DoD PSP Treasure Chest March Edition

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3/1/2016
Image highlighting the DoD Patient Safety Program (PSP) resources the bi-monthly Learning Update and PSP Facebook page.

Welcome to the March edition of the DoD PSP Treasure Chest! Each and every month, we will be sharing resources to help you execute your day-to-day patient safety activities easily and effectively. Please visit us often and get access to tools and information developed with you, our committed MHS patient safety champions, in mind!

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Continuing Education Update I: TeamSTEPPS® Continuing Education Credit Planning Checklist

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3/1/2016
A group of MHS professionals attends a class to expand their patient safety skill set. (U.S. Navy photo by Mass Communications Specialist 1st Class Matthew N. Jackson/Released)

When planning TeamSTEPPS Train the Trainer and Train the Staff activities, there are several continuing education (CE) accreditation requirements that must be met in order for the course and the attendees to be eligible for formal CE credit. Please use this checklist as a compliment to the TeamSTEPPS Course Coordinator Guidance to help ensure those ...

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HRO Corner: Understanding the "Deference to Expertise" High Reliability Organization Guiding Principle

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3/1/2016
MHS health care professionals consult with each other to reach the best solution for their patient. (U.S. Air Force photo by Tech. Sgt. Francisco V. Govea II/ Released)

In March, we are taking an in-depth look at the Deference to Expertise High Reliability Organization (HRO) principle and how it applies to what you do to keep your patients safe on a daily basis. This principle reminds us that HROs are set up so that organizational hierarchy is not what determines who has the authority to make decisions to deal with ...

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2/5/2016
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Healthcare workers aim to perfect patient care experience across National Capital Region

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11/10/2015
Dr. Jonathan Woodson, Assistant Secretary of Defense for Health Affairs, addresses healthcare leaders from across the National Capital Region Multi-Service Market at the Fall Quality Training Symposium on Fort Belvoir Nov. 10. The all-day event featured several civilian and military healthcare professionals presenting on the symposium theme, "Perfecting the Patient Experience and Culture of Quality." (DoD photo by Reese Brown)

Leaders in the civilian healthcare industry and the Military Health encouraged healthcare workers to focus on humanizing the patient experience and improving safety

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FDA approves cold-stored platelets for resuscitation

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8/6/2015
A technician draws platelets to prepare them for a series of tests to determine platelet function at the U.S. Army Institute of Surgical Research, Fort Sam Houston, Texas. (U.S. Army photo by Steven Galvan)

Recently, the U.S. Food and Drug Administration announced the approval of cold-stored apheresis platelets for the resuscitation of bleeding patients.

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Military hospital’s surgical care ranks among best in nation

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7/28/2015
Surgeons perform a procedure at San Antonio Military Medical Center, Joint Base San Antonio-Fort Sam Houston, Texas.

San Antonio Military Medical Center ranks among the top hospitals in the nation for surgical care, according to a recent report from the American College of Surgeons.

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