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MHS Leadership Engagement Toolkit

The Military Health System Leadership Engagement Toolkit is designed to help health care leaders:

  • Assess gaps in their safety culture.
  • Engage key influencers for change.
  • Set goals for targeted improvement.
  • Implement proven safe practices.
  • Reinforce key behaviors to ensure high-reliability performance for improvement.

There are two sets of evidence-based leading practices, or strategies: Executive Leadership and Frontline Physician Leadership.

The practices focus on what the practice is, why it is used, and how to implement it. There is also a how-to guide that focuses on getting started, equipping leaders as coaches, and making and measuring progress. The toolkit includes:

  • The MHS High Reliability Organization Model.
  • Engagement Strategies: Executive and Physician Leaders.
  • Part 1: MTF Executive Leadership Strategies.
  • Part 2: Physician Leadership Strategies.
  • Appendix A. High Reliability Organizations: Principles and Example Practice.
  • Appendix B. Essential Elements of a Highly Reliable Military Health System.
  • Appendix C. TeamSTEPPS Teamwork Perceptions Questionnaire (T-TPQ).
  • Appendix D. Institute for Healthcare Improvement (IHI) Leadership Walkrounds Tool.
  • Appendix E. Harm Across the Board Reduction Checklists.
  • Appendix F. How-to Guide.
  • Resources.
  • References.

Request the MHS Leadership Engagement Toolkit

Last Updated: July 11, 2023
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