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MHS GENESIS is the Military Health System's modern electronic health record that provides a single health record for service members, veterans, and their families. MHS GENESIS:
- Enhances health, increases readiness, and improves safety
- Focuses on quality, safety, and patient outcomes to help advance enterprise objectives to transform the MHS into a high-reliability organization
- Standardizes clinical and business processes across the services and the MHS
- Enables beneficiaries to be fully engaged in their health care
MHS GENESIS Patient Portal Alert
Beneficiaries are advised that the official MHS GENESIS Patient Portal is accessible at https://patientportal.mhsgenesis.health.milhoes to MHS GENESIS Patient Portal. It remains a secure website for 24/7 access to your personal health information.
If you find any websites that reference the MHS GENESIS Patient Portal or other information about MHS GENESIS that are not part of the .mil domain, those are not official government websites or affiliated with the Department of Defense or Military Health System. For your cyber safety, only use official websites.
If you have questions about the MHS GENESIS Patient Portal, you can call the Defense Health Agency Global Service Center at 800-600-9332 or DSN 312-838-3000, available 24/7 or visit https://patientportal.mhsgenesis.health.milgoes to MHS GENESIS Patient Portal.
MHS GENESIS Patient Portal
The MHS GENESIS Patient PortalGoes to the MHS GENESIS patient portal is a secure website for 24/7 access to your health information, including managing appointments and exchanging messages with your care team.
Rx Refills
You can now use the MHS GENESIS Patient Portal to request refills for most prescriptions from your military pharmacy. This new feature, which began Feb. 29, 2024, applies to your existing medications that have remaining refills. >>Learn more about Rx Refills on TRICARE.milGoes to TRICARE website
Need Help with the MHS GENESIS Patient Portal?
Do you need technical help accessing your records or information in the MHS GENESIS Patient Portal? You can call 800-600-9332 or DSN 312-838-3000. They’re available 24/7.
Are you overseas?
- Belgium: 0800-72115
- Germany: 0800-1011129
- Greece: 00800-12-5629
- Guam: 1-866-637-8725
- Italy: 800-782407
- Japan: 00531-1-20743
- Korea: 00798-14-800-5242
- Netherlands: 0800-0228847
- Panama: 001-800-151-1005
- Portugal: 800-8-12305
- Turkey: 0-800-151-1005
- United Kingdom :08-005871786
- Spain: 900-951895
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The MHS GENESIS patient portal is readying new features and expanding existing ones, including its online library, and has rolled out special COVID-19 capabilities.
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Feb 24, 2021
The new EHR goes online April 24, and will provide a single health record for service members, veterans and their families.
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Dec 31, 2020
IT innovations keep pace despite COVID-19 road blocks.
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Dec 28, 2020
The Patient Portal is one of the key features and benefits for any beneficiary using MHS GENESIS.
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Dec 17, 2020
One way the MHS will provide...improved care is through DoD’s new electronic health record MHS GENESIS, which will continue its rollout through 2023.
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Dec 9, 2020
“We are returning to regular deployments of MHS GENESIS following a pause brought on by the COVID-19 pandemic."
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Last Updated: November 07, 2024