Office of General Counsel

The Office of General Counsel operates under the direction, authority, and control of the Department of Defense Legal Services Agency and is assigned to the Executive Director, Defense Health Agency, to:

Provide legal services to be performed within and involving the DHA and its mission to manage TRICARE, administer and manage the Defense Health Program appropriations, support the Uniformed Services in the management and administration of the TRICARE Program, and administer the Civilian Health and Medical Program of the Uniformed Services.
Manage the TRICARE Appeals and Hearings system
Manage all aspects of the TRICARE debt collection program

The OGC consists of two divisions:

General Law Division with offices in Aurora, Colorado and Falls Church, Virginia
Appeals, Hearings and Claims Collection Division with an office in Aurora, Colorado

The OGC National Capital Directorate office provides legal counsel to the Joint Task Force National Capital Region integrated system of healthcare delivery.

The OGC San Antonio office provides legal advice to DHA Health Information Technology Directorate.

Frequently Asked Questions

Please view the following questions and answers. If you have additional questions, please visit the contact us page.

Q1:

Can the Office of General Counsel give me legal advice about my appeals?

Our policy prevents us from providing legal advice regarding appeals.

Q2:

How can I file an appeal?

Please refer to the TRICARE Appeals Fact Sheet on the TRICARE Website for information about how to file an appeal.

Q3:

What is the email address of the Office of the General Counsel?

Due the limited resources available to our organization we only take inquires sent through the regular mail.

For general inquiries, send your request to:

Defense Health Agency
7700 Arlington Boulevard, Suite 5101
Falls Church, VA 22042-5101

For Appeals & Hearings or Claims Collection, send your request to:

Defense Health Agency
16401 E. Centretech Parkway
Aurora, CO 80011-9043

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Feb 27, 2024