Skip to main content

Military Health System

Contact Us

Search our FAQs

Get quick and easy answers to your most frequently asked questions.

Please note that this is not a secure site.  Do not add protected health information (PHI) or personally identifiable information (PII) in your message to us.  This includes information such as:

  • Social security numbers
  • Dates of birth
  • Health conditions
  • Treatments
  • Or, other information that should be protected

Need Help with MHS GENESIS?For information on how the Military Health System protects your sensitive information, visit the Defense Health Agency Privacy and Civil Liberties Office.

Need Help with MHS GENESIS or the Patient Portal?

If you're experiencing issues with your records or information in the MHS GENESIS Patient Portal, submit an Enterprise Service Desk ticket by calling 1-800-600-9332. For issues logging onto the system, contact the Defense Manpower Data Center at 1-800-538-9552.

Contact Us About...

  • TRICARE Medical and Pharmacy Issues
  • Report Healthcare-related Fraud
  • Submit a FOIA Request
  • Report an Issue with this Website

    Please note this is not a secure site. Do not add protected health information (PHI) or personally identifiable information (PII) in your message to us. This includes information such as:

    • Social Security numbers
    • Dates of birth
    • Health conditions
    • Treatments
    • Any other information that should be protected
    * Denotes Required Field
  • Rules for Doing Research in the MHS
  • Speakers Bureau Request
  • Other Topics
    Contact Us: Other Topics

    Please note this is not a secure site. Do not add protected health information (PHI) or personally identifiable information (PII) in your message to us. This includes information such as:

    • Social Security numbers
    • Dates of birth
    • Health conditions
    • Treatments
    • Any other information that should be protected
    * Denotes Required Field
     
Last Updated: April 27, 2022
Follow us on Instagram Follow us on LinkedIn Follow us on Facebook Follow us on Twitter Follow us on YouTube Sign up on GovDelivery