Rural Wisconsin natives Eric and Crystal Heideman love the outdoors, particularly water activities.
As a young married couple with a toddler, they decided the Air Force was a good career option for their family. In 1998, when Eric was 23 years old, he enlisted as a ground transportation specialist.
Like many service members from that era, Eric deployed regularly to support the wars in Iraq and Afghanistan.
On his sixth deployment, in 2012, Eric's vehicle was in a rollover accident in Afghanistan. At the time, he pushed through. "When you're in a combat zone, you just keep going," said Crystal. "If you got all your limbs, you just keep going - and that's what he did."
But his wife now believes that he sustained significant injuries that would begin to change his life. "It was when he got back that I started noticing some changes in him," his wife recalled.
Eric's list of injuries and his diagnosis would expand in the next few years, rendering him physically and cognitively unable to handle many routine life tasks. His wife is now a full-time caregiver, helping Eric with daily tasks and managing his ongoing care and therapy with the help of the Air Force Wounded Warrior (AFW2) program.
A Bumpy Road
Just eight months after returning home from his sixth deployment, Eric shipped out again for his seventh. He was withdrawn and moody. His wife knew something was wrong, but she could not figure out exactly what it was.
"We didn't get a whole lot of time at home to reintegrate between deployments," Crystal said. "There wasn't a whole lot of downtime where I could really see how my husband was."
It was during that seventh deployment that she noticed Eric begin to shut down. "He completely separated from us - he didn't speak to us much," she said.
"He completely immersed himself into work, because he had a lot to do," she said. "And it was easy to ignore everything going on at home and inside his head."
Then, in 2016, after yet another deployment - his ninth and final mission overseas - Eric, a tech sergeant at the time, was medically evacuated due to mental health concerns.
Approximately two weeks after getting home, Eric fell off a 12-foot ladder. "He broke both of his arms," Crystal said. "He ended up with a year-long bone infection and multiple surgeries."
That was when the Heidemans got involved with the AFW2 program. His recovery care case manager began to connect all his injuries and make sense of his constellation of symptoms. Eric was diagnosed with post-traumatic stress disorder, a traumatic brain injury, major depressive disorder as well as cognitive delays and memory issues due to a lesion on his brain.