Skip to main content

Military Health System

Test of Sitewide Banner

This is a test of the sitewide banner capability. In the case of an emergency, site visitors would be able to visit the news page for addition information.

MHS GENESIS: Commanders Say Electronic Health Records Foster Improved Care

Image of An Army soldier and patient actor sports a mock impalement while providing simulated medical information to test out a new electronic medical record system designed to virtually document medical encounters in the field. The mock scenario was part of the U.S. Navy’s Rim of the Pacific exercise in 2018. (Photo: Ana Allen, U.S. Army). An Army soldier and patient actor sports a mock impalement while providing simulated medical information to test out a new electronic medical record system designed to virtually document medical encounters in the field. The mock scenario was part of the U.S. Navy’s Rim of the Pacific exercise in 2018. (Photo: Ana Allen, U.S. Army)

The Defense Health Agency recently deployed its new electronic health record system, MHS GENESIS, to 14 additional military hospitals and clinics across five states. 

As a growing number of medical commands implement the system, providers from across the Military Health System are starting to see the benefits of working with a single platform that consolidates data and records for all beneficiaries and facilities. 

“The new electronic health record allows for increased efficiency in direct patient care through streamlining numerous systems into a single system of record that is cloud-based to improve clinical care within and across organizations, locations and communities of care,” explained Army Brig. Gen. Clinton Murray, commanding general, Brooke Army Medical Center in San Antonio, Texas. BAMC deployed the new EHR in Jan. 2022. 

The new EHR system is bringing the new technology into the Military Health System and improving the capability of health care workers at every level. 

“The transition to MHS GENESIS allows the nurses and providers real-time operability that is provided all throughout the civilian community,” added Air Force Col. Linda Hageman, 99th Medical Group deputy commander at the Mike O'Callaghan Federal Hospital at Nellis Air Force Base, Nevada. 

The hospital at Nellis underwent its “Go-Live” implementation of MHS GENESIS in Sept. 2020, during a peak of the COVID-19 pandemic. Hageman said the system has improved patient care and benefited healthcare providers by allowing for a more standardized workflow and a secure exchange of information.  

Hageman said her team has learned many lessons since their initial “Go Live” implementation and subsequent system block upgrades.  Each additional block upgrade added new and improved features to enhance system functionality, and to benefit the patient.  

As more teams adopt MHS GENESIS, the Defense Health Agency is fostering a mentorship program that helps to spread the expertise of the early adopters and train new commands that are just starting the implementation on their local level. It’s called the “Pay-it-Forward program,” Hageman explained.  

“This is where staff trained during prior Go-Live implementations augment facilities when another facility implements the system. These staff utilize their experience and lessons learned to train new staff, creating a continuous learner model,” Hageman said. 

During the COVID-19 pandemic, MHS GENESIS has been instrumental in helping patients with the vaccination process. The system’s Mass Vax Tool feature has streamlined the ability to schedule patients for COVID-19 vaccines in accordance with the Department of Defense’s COVID-19 policies for prioritizing various populations based on readiness demands. 

Additionally, the Mass Vax Tool allows the hospital’s staff to complete the Defense Health Agency Form 207 – “COVID-19 VACCINE SCREENING AND IMMUNIZATION DOCUMENTATION” – in real time within the patient record. That reduces documentation time by 50% and enhances the patient–provider experience, according to Hageman.  

Expanding the cloud-based record system is helping to promote coordination between local medical commands, their higher headquarters and other key players like the Cerner Corporation, which has developed the technology underpinning the EHR system. 

“There was great teamwork between Brooke Army Medical Center, the 59th Medical Wing, the Defense Health Agency, Cerner and many other organizations to ensure the deployment was well supported with subject matter experts to maximize the success of MHS GENESIS going live, ” added Murray. 

Throughout the enterprise, MHS GENESIS currently provides inpatient and outpatient solutions at 66 medical commands with more military hospitals and clinics being added every few months. This deployment of the new EHR has increased efficiencies for patients and healthcare providers, provide better outcomes, and improved the overall beneficiary experience. 

To learn more about MHS GENESIS, the new electronic health record visit:

Beneficiaries who are experiencing issues with their records or information in the MHS GENESIS Patient Portal can submit an Enterprise Service Desk ticket by calling: 1-800-600-9332. For issues logging onto the system, contact the Defense Manpower Data Center at 1-800-538-9552.

MHS GENESIS Patient Portal Registration

You also may be interested in...

MHS GENESIS live at BJACH, JRTC, Fort Polk

Article Around MHS
Military personnel looking at a computer

At 7 a.m., on March 19, as the day shift assumed their duties MHS GENESIS became the new modernized electronic health record for beneficiaries of Bayne-Jones Army Community Hospital.

BJACH conducts MHS GENESIS exercise ahead of transition

Article Around MHS
Military personnel during a MHS GENESIS exercise

The Bayne-Jones Army Community Hospital conducted MHS GENESIS mock “go-live” exercises 9, 10 and 11 March at the Joint Readiness Training Center and Fort Polk, Louisiana.

NHC Corpus Christi celebrates MHS GENESIS launch

Article Around MHS
Navy Capt. Jessica Bain, NHC Corpus Christi commanding officer, is joined by Lt. Cmdr. Angelica Garcia, MHS GENESIS site lead, Amber Medina, site integration manager, and Colleen Rock, program integration analyst, to ceremoniously flip the switch, celebrating the full integration of MHS GENESIS, the next-generation electronic health record system , which was launched at the clinic on Jan. 22

Naval Health Clinic Corpus Christi celebrated the launch of the next-generation electronic health record system – MHS GENESIS, with ceremonious flipping of the switch on the clinic’s quarterdeck Feb. 4.

San Antonio Market successfully launches MHS GENESIS

Article Around MHS
Military personnel taking notes on MHS GENESIS

After months of training and preparation, the San Antonio Market, to include Brooke Army Medical Center and Wilford Hall Ambulatory Surgical Center, went live with MHS GENESIS in late Jan.

Lejeune medical personnel get ready for a new type of patient care: MHS GENESIS

Article Around MHS
Military personnel preparing for MHS GENESIS

Naval Medical Center Camp Lejeune beneficiaries. On March 19, 2022, NMCCL will officially transition to using MHS GENESIS, the Military Health System’s new structure for electronic health records, or EHR, for service members, retirees, and their families.


Article Around MHS

William Beaumont Army Medical Center plans to launch MHS GENESIS, a new electronic health record and patient portal, in the summer of 2022.

Puget Sound Market stands up with integration in mind

Article Around MHS
Military personal posing

Defense Health Agency leaders ushered in the new Puget Sound Market within the nationwide Military Health System.

Local military medical units combine into medical market

Article Around MHS
Leadership unfurls the DHA guidons during a ceremony

The 96th Medical Group at Eglin Air Force Base in Florida and Defense Health Agency leadership marked the forming of a new military medical organization during a market establishment ceremony on Nov. 15. This new Florida Panhandle Market is a transformation of northwest Florida-based military treatment facilities into a market, or group of military medical facilities working together within the military health system.

LANT Area Members: it’s your turn to receive your electronic health record

Article Around MHS
Military personnel looking at a computer

MHS GENESIS, the Coast Guard’s new electronic health record solution deployed to the Coast Guard’s 26 clinics and 48 sickbays in the Atlantic Area last week.

MHS GENESIS: New electronic health record coming soon to the San Antonio Market

Article Around MHS
A woman looks at her computer monitor.

The San Antonio Market will transition to the new electronic health record system – known as MHS GENESIS – in January 2022.

MHS GENESIS: A New Era of Electronic Health Care Record Keeping

Article Around MHS
Col. Stephanie Ku, 15th Medical Group commander, cuts a cord with 15th MDG members and Military Health System Genesis project integrators during the MHS Genesis launch ceremony at Joint Base Pearl Harbor-Hickam, Hawaii, Sept. 25, 2021.

The new electronic health record provides enhanced and secure technology to manage health information and is intended to serve as a focal point for all military branches.

Page 2 of 2 , showing items 16 - 26
First < 1 2 > Last 
Refine your search
Last Updated: April 20, 2022
Follow us on Instagram Follow us on LinkedIn Follow us on Facebook Follow us on Twitter Follow us on YouTube Sign up on GovDelivery