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Walter Reed staff enjoy coffee and refreshments provided by American Red Cross volunteers during the MHS GENESIS Go-Live Support event. (Photo by Vernishia Vaughn)
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MHS GENESIS: The Electronic Health Record

MHS GENESIS is the Military Health System's modern electronic health record that provides a single health record for service members, veterans, and their families. MHS GENESIS:

  • Enhances health, increases readiness, and improves safety
  • Focuses on quality, safety, and patient outcomes to help advance enterprise objectives to transform the MHS into a high-reliability organization
  • Standardizes clinical and business processes across the services and the MHS
  • Enables beneficiaries to be fully engaged in their health care

MHS GENESIS Patient Portal Alert

Beneficiaries are advised that the official MHS GENESIS Patient Portal is accessible at https://patientportal.mhsgenesis.health.milhoes to MHS GENESIS Patient Portal. It remains a secure website for 24/7 access to your personal health information.

If you find any websites that reference the MHS GENESIS Patient Portal or other information about MHS GENESIS that are not part of the .mil domain, those are not official government websites or affiliated with the Department of Defense or Military Health System. For your cyber safety, only use official websites.

If you have questions about the MHS GENESIS Patient Portal, you can call the Defense Health Agency Global Service Center at 800-600-9332 or DSN 312-838-3000, available 24/7 or visit https://patientportal.mhsgenesis.health.milgoes to MHS GENESIS Patient Portal.

MHS GENESIS Patient Portal

The MHS GENESIS Patient PortalGoes to the MHS GENESIS patient portal is a secure website for 24/7 access to your health information, including managing appointments and exchanging messages with your care team.

Rx Refills

You can now use the MHS GENESIS Patient Portal to request refills for most prescriptions from your military pharmacy. This new feature, which began Feb. 29, 2024, applies to your existing medications that have remaining refills. >>Learn more about Rx Refills on TRICARE.milGoes to TRICARE website

Military Health System MHS GENESIS.  Need help with the MHS GENESIS Patient Portal?  Please call 1-800-538-9552.  For help with DS Logon, visit https://milconnect.dmdc.osd.mil

Need Help with the MHS GENESIS Patient Portal?

Do you need technical help accessing your records or information in the MHS GENESIS Patient Portal? You can call 800-600-9332 or DSN 312-838-3000. They’re available 24/7.

Are you overseas?

  • Belgium: 0800-72115
  • Germany: 0800-1011129
  • Greece: 00800-12-5629
  • Guam: 1-866-637-8725
  • Italy: 800-782407
  • Japan: 00531-1-20743
  • Korea: 00798-14-800-5242
  • Netherlands: 0800-0228847
  • Panama: 001-800-151-1005
  • Portugal: 800-8-12305
  • Turkey: 0-800-151-1005
  • United Kingdom :08-005871786
  • Spain: 900-951895

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Fact Sheet
Nov 14, 2024

MHS GENESIS Fact Sheet

.PDF | 1.23 MB

MHS GENESIS is the Department of Defense's new electronic health record. When fully deployed, MHS GENESIS will provide the DOD's 9.5 million beneficiaries and 205,000 medical providers with a single, integrated health record across the continuum of care – deployed and at home and eventually, through the transition to the Department of Veterans Affairs.

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Aug 10, 2024

MHS GENESIS Leader Reflects on Challenges, Successes as He Prepares to Pass the Torch

MHS GENESIS Leader Reflects on Challenges, Successes as He Prepares to Pass the Torch

U.S. Air Force Col. (Dr.) Thomas Cantilina, the deputy Military Health System EHR functional champion at the Defense Health Agency and chief health informatics officer, is set to retire from duty in October. In these final months of his military career, he reflects on his role in helping the DOD launch its single electronic health record worldwide.

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Jun 13, 2024

Technical support for MHS GENESIS

Technical support for MHS GENESIS

MHS GENESIS – the modern electronic health record that features a patient-focused Portal providing access to your medical records. Since this is a new electronic health record, there are bound to be questions and technical issues with the system. For technical assistance with issues accessing the Patient Portal, beneficiaries are encouraged to ...

Last Updated: November 07, 2024
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