Skip main navigation

Military Health System

Clear Your Browser Cache

This website has recently undergone changes. Users finding unexpected concerns may care to clear their browser's cache to ensure a seamless experience.

Defense Health Agency Unveils Strategic Plan

Image of Defense Health Agency Unveils Strategic Plan. The Defense Health Agency strategic plan for Fiscal Years 2023 to 2028, will ensure the director’s vision to transition the DHA to a "digital-first model of health care delivery centered on the patient."

Defense Health Agency Director U.S. Army Lt. Gen. Telita Crosland and U.S. Air Force Command Chief Master Sgt. Tanya Y. Johnson, senior enlisted leader for the DHA, have released the DHA Strategic Plan for fiscal years 2023 to 2028. The plan is a guide for how the agency will provide a strong, integrated health care delivery system in support of the military departments, combatant commands, and our beneficiaries.

"The Military Health System is changing. By simultaneously modernizing and stabilizing our health system, we will meet this change head on," said Crosland. "In order to improve health care delivery and ensure our beneficiaries receive the best possible care, we must identify and leverage transformative technologies, expand partnerships, and adopt new models of health and wellness."

Three Priorities to DHA’s Future

The DHA Strategic Plan outlines the DHA mission and vision, and gives an in-depth overview of three strategic functions as they relate to the director’s priorities for the agency:

  • Enabling combat support to the joint force in competition, crisis, or conflict
  • Building a modernized, integrated, and resilient health care delivery system
  • Empowering dedicated and inspired teams of professionals driving military health’s next evolution

"To accomplish our mission, we must use the right tools, at the right place, at the right time, for the right reason," said Crosland. "This includes scaling innovative workforce ideas with proven value across the agency."

The plan calls for improving hiring efforts, increasing professional development opportunities, and fostering a culture of cooperation. "Our people are our most valuable resource. We want every member of the workforce to feel empowered and energized to not just meet but exceed their mission sets," said Johnson.

Johnson also noted that a positive work environment is key to the success of this plan. "The DHA Strategic Plan is a blueprint for how we can build on all the great work we’ve done over the past ten years," said Johnson. "It’s more than a to-do list; it’s the bedrock of our culture and a critical part of how we’ll continue to move the agency forward."

DHA will use the Performance Management Framework to measure its success. "Having a cohesive and sequential approach to performance management will ensure leaders have the right data at the right time," said Crosland. "By the end of Fiscal Year 2028, we will be an integrated, highly reliable health care system focused on person-centered care."

The agency will revise the strategy annually to ensure it remains aligned to the most relevant Department of Defense priorities and any legislative changes.

"The MHS is an essential element of national security. It has risen to the occasion, time and again, to respond to threats; both overseas and at home," said Crosland. "This plan ensures the DHA continues to deliver on our obligations to our service members, our families, and our Nation."

You also may be interested in...

Mar 23, 2024

Military Health System Leader Shares His Vision for Collaboration Between the Military Health System and Department of Veterans Affairs

Military Health System Leader Shares His Vision for Collaboration Between MHS and Department of Veterans Affairs

Dr. Paul Cordts, deputy assistant director of medical affairs for the Defense Health Agency, addressed the ongoing collaboration of the Military Health System and the Department of Veterans Affairs in a presentation at the annual meeting of AMSUS, the Society of Federal Health Professionals.

Dec 12, 2023

DHA Minute on DHA Advancement

DHA Minute on DHA Advancement

The latest DHA Minute provides an update to the workforce on DHA Advancement and how it will improve the organization’s agility and alignment to better support its mission and partnership with the Service medical departments. It also describes the new communication flow to and from the field through the Defense Health Support Activity led by U.S. Army ...

Oct 23, 2023

DHA 10th Anniversary Sizzle

DHA 10th Anniversary Sizzle

The Defense Health Agency is now 10 years old. With over 700 medical, dental and veterinary hospitals & clinics, and a global workforce of almost 140,000 civilians and military personnel, DHA serves over 9.6 million service members, retirees and their families. Anytime, anywhere, always.

Oct 12, 2023

DHA Launches 9 Defense Health Networks to Improve Health Care Delivery to Joint Force

DHA Launches 9 Defense Health Networks to Improve Health Care Delivery to Joint Force

“The Military Health System is changing … changing how we organize to counter threats that surround us, how we deliver care on the battlefield or at home, and how we leverage the tools and technologies of this digital age to better service our patients,” said Defense Health Agency Director U.S. Army Lt. Gen. Telita Crosland in a recent message to ...

Jul 31, 2023

DHA Minute | July 2023

DHA Minute | July 2023

This month’s DHA Minute highlights the release of the FY23-28 DHA Strategic Plan. Learn more and download a copy here:

May 24, 2023

DHA Minute | May 2023

DHA Minute May 2023

This episode of the DHA Minute honors all nurses who serve across the Military Health System. Interested in joining our team? Watch the DHA Director’s personal message to nurses here: Find available jobs here:

Skip subpage navigation
Refine your search
Last Updated: August 21, 2023
Follow us on Instagram Follow us on LinkedIn Follow us on Facebook Follow us on X Follow us on YouTube Sign up on GovDelivery