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TRICARE Authorizes Temporary Prescription Refill Waivers for Virginia due to Hurricane Helene

Image of TRICARE Authorizes Temporary Prescription Refill Waivers for Virginia due to Hurricane Helene. FALLS CHURCH, Virginia – The Defense Health Agency announced that TRICARE beneficiaries in Virginia may receive emergency prescription refills now through Oct. 5, 2024, due to Hurricane Helene.

9/27/2024 By: Defense Health Agency Media Team

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FALLS CHURCH, Virginia – The Defense Health Agency announced that TRICARE beneficiaries in Virginia may receive emergency prescription refills now through Oct. 5, 2024, due to Hurricane Helene.

All counties are impacted.

To receive an emergency refill of prescription medications, TRICARE beneficiaries should take their prescription bottle to any TRICARE retail network pharmacygoes to TRICARE. If the bottle is unavailable or the label is damaged or missing, beneficiaries should contact Express Scripts, Inc., or their retail network pharmacy for assistance.

To find a network pharmacy, beneficiaries may call Express Scripts at 1-877-363-1303, or search the network pharmacy locatorgoes to ESI.

If possible, visit the pharmacy where the prescription was filled. Prescriptions filled by a retail chain may be filled at another store in that chain. If the clinician who prescribed the medication is available, beneficiaries can ask them to call in a new prescription to any network pharmacy.

As a reminder, TRICARE beneficiaries, other than active duty service members, may receive urgent caregoes to TRICARE from any TRICARE-authorized urgent care center or provider and do not need a referral. This allows beneficiaries to seek nonemergency care for illnesses or injuries if their primary care provider is unavailable because of emergencies. Any TRICARE beneficiary who reasonably believes they have an emergency should always call 911 or, go to the nearest emergency room.

Beneficiaries are advised to visit Express Scripts’ Weather Noticesgoes to ESI page for updates.

What DHS and FEMA are doing
https://www.fema.gov/hurricane-helenegoes to FEMA
Spanish: https://www.fema.gov/es/disaster/current/hurricane-helenegoes to FEMA (en Espanol)

What the U.S. government is doing
https://usa.gov/hurricane-helenegoes to USA.gov
Spanish: https://usa.gov/es/huracan-helenegoes to USA.gov (en Espanol)

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Defense Health Agency

The Defense Health Agency provides health services to approximately 9.5 million beneficiaries, including uniformed service members, military retirees, and their families. The DHA operates one of the nation’s largest health plans, the TRICARE Health Plan, and manages a global network of more than 700 military hospitals, clinics, and dental facilities.

Sign up for Military Health System e-mail updates at www.health.mil/subscriptionsGoes to GovDelivery

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Last Updated: September 30, 2024
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