Back to Top Skip to main content Skip to sub-navigation

MTF Logistics Specialist Plays Key Role in Assuring High Reliability

Military personnel sitting in cubicle and smiling LSSN Nydera Walker in her cubical in the Directorate for Resource Management at Naval Hospital Twentynine Palms. (Photo by David Marks, Naval Hospital Twentynine Palms.)

Recommended Content:

Ready Reliable Care

Frequently it’s the front-line providers who are profiled to represent Navy Medicine.

Working beneath the surface, however, are the administrators, supply officers, maintenance techs and an army of dedicated staff who assure that when a provider reaches for a tongue depressor, syringe or bandage, it’s available. If a critical, yet seemingly innocuous item in the medical inventory is depleted, the consequences can cascade, and eventually could affect patient care.

Serving as a warranted contract official in the Directorate of Resource Management at Naval Hospital Twentynine Palms (NHTP), Navy Logistics Specialist Seaman (LSSN) Nydera Walker is responsible for ordering supplies for the military medical treatment facility and assuring that medical inventories are maintained.

Walker arrived at NHTP two years ago as a logistics seaman recruit, having just completed the five-week Logistics A-School in Meridian, Mississippi. Prior to joining the Navy she worked in a call center for medical alerts.

Walker joined the Navy because she wanted to see the world. Her recruiter was a logistics specialist. And Walker, not wanting to be listed as “undecided,” chose the logistics route as well. “He pretty much sold it,” she said. She has no regrets. After working in the logistics field for two years and becoming a critical in the inventory chain, she plans to become a supply officer.

She’s currently finishing her final class for an undergraduate degree in pre-optometry, and explained how priorities change as you grow and gain experience. She now plans to work on a Master’s degree in business management and then apply for an officer-commissioning program.

Walker explained how she likes the logistics field because it’s similar to the customer service she was doing at the call center. “It’s getting customers what they need and making sure they are satisfied,” she said – and that makes her feel appreciated.

“She executes orders from the medical supply vendors, makes sure the orders are in, makes sure the inventory catalogs throughout the hospital are well organized and that her customers are getting the correct supplies,” said Anthony Lambert, assistant department head for the material management department. “Her replacement has very big shoes to fill.”

When asked who she admires most, Walker immediately name her father who served 10 years as an electrician’s mate in the Navy. “He always found a way to keep family important,” she said. “He’s been through some tough times and has always managed to make his way back on top. That’s inspiring to me because it’s easy to give up when times get hard. My inspiration is my dad. He keeps pushing so I keep pushing too.”

In early May, Walker departed NHTP for a new assignment on the USS Donald Cook (DDG-75), an Arleigh Burke-class guided missile destroyer.

You also may be interested in...

Ready Reliable Care Social Media Generic Graphic 9

Publication
6/10/2021

Suggested social media message: MHS staff don't accept shortcuts. We dig deep to understand the root causes of the challenges we face. When we are reluctant to simplify and sensitive to operations, we find the right solutions. Learn more about our commitment to #ReadyReliableCare [health.mil/ReadyReliableCare]

Recommended Content:

Ready Reliable Care | Ready Reliable Care Communications Toolkit

Ready Reliable Care During the COVID19 Pandemic Brochure

Publication
6/10/2021

Highlights service, MTF, and individual staff member COVID-19 response efforts that exemplify application of the seven Ready Reliable Care principles.

Recommended Content:

Ready Reliable Care | Ready Reliable Care Communications Toolkit

Ready Reliable Care Carousel Slide

Publication
6/10/2021

Builds brand awareness and reminds staff of the MHS commitment to high reliability.

Recommended Content:

Ready Reliable Care | Ready Reliable Care Communications Toolkit

Leadership Practices for Ready Reliable Care Poster

Publication
6/10/2021

Encourages leaders to use Safety Leadership Rounds and Unit-based Huddles to identify and address potential issues.

Recommended Content:

Ready Reliable Care | Ready Reliable Care Communications Toolkit

Ready Reliable Care Visual Style Guide

Publication
6/10/2021

Provides detailed guidelines on the use of approved Ready Reliable Care graphic elements, including the logo, color palette, iconography, imagery, tagline language, and typography to promote a consistent visual theme across the Ready Reliable Care effort.

Recommended Content:

Ready Reliable Care | Ready Reliable Care Communications Toolkit

Ready Reliable Care Social Media Generic Graphic 10

Publication
6/10/2021

Suggested social media message: MHS staff never settle for the status quo. We actively look for ways to make our daily practices safer and more efficient, to ensure the best possible care for our patients and each other. Learn more about our commitment to #ReadyReliableCare [health.mil/ReadyReliableCare]

Recommended Content:

Ready Reliable Care | Ready Reliable Care Communications Toolkit

MHS Clinical Communities Overview

Publication
6/7/2021

Introduces the MHS Clinical Communities and their role in driving continuous process improvement across the MHS. Illustrates how communities identify, shape, and spread innovative solutions, and showcases several MHS Clinical Community initiatives.

Recommended Content:

Ready Reliable Care | Ready Reliable Care Communications Toolkit

Ready Reliable Care Overview

Publication
6/7/2021

Describes the purpose, mission, and scope of Ready Reliable Care, as well as its associated domains of change and principles. Features an abridged timeline of MHS achievements in access to care, patient safety, quality of care, transparency, and patient and provider experience.

Recommended Content:

Ready Reliable Care | Ready Reliable Care Communications Toolkit

Ready Reliable Care in Action Administrative Management and Business Operations Staff Flyer

Publication
6/7/2021

Shows how the Ready Reliable Care principles can be applied in the daily work of all MHS personnel, including those supporting logistics, facilities and operations, IT, human resources, management, research and development, as well as training and education.

Recommended Content:

Ready Reliable Care | Ready Reliable Care Communications Toolkit

Ready Reliable Care in Action Health Care Providers and Clinical Staff Flyer

Publication
6/7/2021

Teaches MHS providers and clinical staff how to actively contribute to a ready, reliable MHS by showing what the seven principles look like in the context of daily work.

Recommended Content:

Ready Reliable Care | Ready Reliable Care Communications Toolkit

How Do You Demonstrate Ready Reliable Care Flyer

Publication
6/7/2021

Summarizes the seven Ready Reliable Care principles and provides a visual cue to remind MHS staff to apply these behaviors and values to their individual roles and experiences.

Recommended Content:

Ready Reliable Care | Ready Reliable Care Communications Toolkit

Ready Reliable Care Timeline Placemat

Publication
6/7/2021

Provides a snapshot of key milestones the MHS achieved along its journey to advance high reliability. Highlights significant advancements since the MHS Review across access to care, patient safety, quality of care, transparency, and patient and provider experience.

Recommended Content:

Ready Reliable Care | Ready Reliable Care Communications Toolkit

Ready Reliable Care Talking Points Brochure

Publication
6/7/2021

Reinforces Ready Reliable Care messaging from champions and MHS leaders to their colleagues and staff. Provides a comprehensive list of high reliability talking points, organized by several communication scenarios, for leaders to use in their everyday correspondence.

Recommended Content:

Ready Reliable Care Communications Toolkit | Ready Reliable Care

Ready Reliable Care Placemat

Publication
6/7/2021

Provides an overview of Ready Reliable Care and explain how this effort supports the MHS Quadruple Aim. Shows where the MHS has been in its high reliability journey and where it is headed.

Recommended Content:

Ready Reliable Care Communications Toolkit | Ready Reliable Care

Introduction to Ready Reliable Care Briefing Deck

Publication
6/7/2021

Educates leaders and staff about the intent, scope, and trajectory of Ready Reliable Care in the MHS, and provides a consistent onboarding experience for all personnel.

Recommended Content:

Ready Reliable Care | Ready Reliable Care Communications Toolkit
<< < 1 2 3 4 5 > >> 
Showing results 46 - 60 Page 4 of 5

DHA Address: 7700 Arlington Boulevard | Suite 5101 | Falls Church, VA | 22042-5101

Some documents are presented in Portable Document Format (PDF). A PDF reader is required for viewing. Download a PDF Reader or learn more about PDFs.