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Advancement toward High Reliability in Healthcare Awards Program

The Department of Defense is on a journey to transform the Military Health System into a high reliability organization to ensure safe, reliable care for all patients and their families. Today, across the MHS, there are a number of actions already in motion to help the MHS advance toward high reliability and ensure that we partner with patients every step of the way to provide the care they deserve.

The Advancement toward High Reliability in Healthcare Awards Program aims to recognize those who have shown initiative and commitment to the development of systems and processes that will help advance the MHS towards its goal of becoming a safer, higher quality system that promotes an environment of continuous learning and sharing.

Congratulations to all the 2017 recipients in the following disciplines: Healthcare Quality and Safety, Improved Access and Patient Engagement!

2017 Winners

Healthcare Quality and Safety

Award Winners:

  • Naval Hospital Camp Pendleton: “Cervical Cancer Screening Optimization”

  • 99th Medical Group – Nellis Air Force Base: “Enhanced Recovery Program”

  • Walter Reed National Military Medical Center: “High Value Cost Conscious Care: Optimizing the Electronic Medical Record to Reduce Laboratory Overutilization”

  • Fort Belvoir Community Hospital: “Improve Sterile Instrument and Process Handling”

  • David Grant Medical Center: “Implementation of an Enhanced Recovery after Surgery Program to Reduce Surgical Complications”

  • Brian Allgood Army Community Hospital: “Increase HEDISThe Healthcare Effectiveness Data and Information Set (HEDIS®) is a registered trademark of the National Committee for Quality Assurance (NCQA).HEDIS Low Back Pain Imaging Compliance at MEDDAC-K”

  • US Army Medical Department Activity Fort Stewart/Hunter Army Airfield: “Winn Army Community Hospital Clinical Improvement of Low Back Pain”

  • Health Net Federal Services LLC: “Improving Colorectal Cancer Screening by Mailing Fecal Immunochemical Testing (FIT) Home Screening Kits to Beneficiaries”

  • Naval Hospital Pensacola: “Improve Healthcare Effectiveness and Data Information Set Antidepressant Medication Management”

Improved Access

Award Winners:

Use of Embedded Assets to Improve Access to Comprehensive Primary Care
  • 15th Medical Group – Hickam Air Force Base: “Partners in Care Program”

Improving Access Using a Market or Integrated Healthcare System Approach
  • Colorado Springs eMSM: “Access to Care”

Improving Access in Specialty or Ancillary Care
  • Walter Reed National Military Medical Center: “Dispensing Pharmacists Prescribing Naloxone for Patients at Risk of Opioid Overdose”

  • Madigan Army Medical Center: “Decrease Preoperative Appointment Duration at MAMC”

Improving Access/Readiness in Operational Medicine
  • US Naval Hospital Okinawa: “Liaison Naval Officer Program”

Improving Access in Primary Care
  • 87th Medical Group – McGuire Air Force Base: “Access to Care Improvement”

  • 14th Medical Group – Columbus Air Force Base: “Importance of Continuous Process Improvement”

  • 9th Medical Group – Beale Air Force Base: “An Integrated Solution”

Patient Engagement

Award Winners:

Clinically Focused Engagement
  • San Antonio Military Medical Center: “The Supervision Stoplight: A Visual Aid to Patients Recognition of GME Supervision Hierarchy”

  • Naval Medical Center San Diego: “Postpartum Warning – A Nursing Partnership to Standardize and Improve Postpartum Discharge Education”

Patient Engagement Programs
  • 47th Medical Group – Laughlin Air Force Base: “Text-Me-Now Initiative”

  • 97th Medical Group – Altus Air Force Base: “‘I Don’t Understand’ – Removing the Silence for those with Limited Health Literacy”

  • 17th Medical Group – Goodfellow Air Force Base: “Improving Relationships through Patient Engagement”

Information about the 2018 Advancement toward High Reliability in Healthcare Awards Program will be announced in the spring.

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