MHS GENESIS is the Military Health System's modern electronic health record that provides a single health record for service members, veterans, and their families. MHS GENESIS:
- Enhances health, increases readiness, and improves safety
- Focuses on quality, safety, and patient outcomes to help advance enterprise objectives to transform the MHS into a high-reliability organization
- Standardizes clinical and business processes across the services and the MHS
- Enables beneficiaries to be fully engaged in their healthcare
MHS GENESIS Patient Portal
The MHS GENESIS Patient Portal is a secure website for 24/7 access to your health information, including managing appointments and exchanging messages with your care team. Learn more about the features of the patient portal at TRICARE.mil.
If you have questions about the MHS GENESIS Patient Portal, you can call the Defense Health Agency Global Service Center at 800-600-9332 or DSN 312-421-3000, available 24/7 or visit the MHS GENESIS Patient Portal.
Need Help with the MHS GENESIS Patient Portal?
Do you need technical help accessing your records or information in the MHS GENESIS Patient Portal? You can call 800-600-9332 or DSN 312-838-3000. They’re available 24/7.
Are you overseas?
- Belgium: 0800-72115
- Germany: 0800-1011129
- Greece: 00800-12-5629
- Guam: 1-866-637-8725
- Italy: 800-782407
- Japan: 00531-1-20743
- Korea: 00798-14-800-5242
- Netherlands: 0800-0228847
- Panama: 001-800-151-1005
- Portugal: 800-8-12305
- Turkey: 0-800-151-1005
- United Kingdom :08-005871786
- Spain: 900-951895
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March 24, 2026
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MHS GENESIS is the Department of Defense's new electronic health record. When fully deployed, MHS GENESIS will provide the DOD's 9.5 million beneficiaries and 205,000 medical providers with a single, integrated health record across the continuum of care – deployed and at home and eventually, through the transition to the Department of Veterans Affairs.
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Jan. 15, 2026
Do you get care at a military hospital or clinic? Starting Jan. 20, you’ll be able to access lab results, radiology reports, pathology reports, and clinical notes immediately through the MHS GENESIS Patient Portal. MHS GENESIS will release your electronic health information the moment it enters the system.
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Jan. 15, 2025
Acting Assistant Secretary of Defense for Health Affairs Seileen Mullen, in her second time in the position, is departing the Military Health System on Jan. 17, 2025.
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June 13, 2024
Introduction to the MHS GENESIS Patient Portal site
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March 29, 2024
A detailed overview of the prescription refill feature now available on the MHS GENESIS patient portal
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Last Updated: October 07, 2026