MHS GENESIS is the Military Health System's modern electronic health record that provides a single health record for service members, veterans, and their families. MHS GENESIS:
- Enhances health, increases readiness, and improves safety
- Focuses on quality, safety, and patient outcomes to help advance enterprise objectives to transform the MHS into a high-reliability organization
- Standardizes clinical and business processes across the services and the MHS
- Enables beneficiaries to be fully engaged in their healthcare
MHS GENESIS Patient Portal
The MHS GENESIS Patient Portal is a secure website for 24/7 access to your health information, including managing appointments and exchanging messages with your care team. Learn more about the features of the patient portal at TRICARE.mil.
If you have questions about the MHS GENESIS Patient Portal, you can call the Defense Health Agency Global Service Center at 800-600-9332 or DSN 312-421-3000, available 24/7 or visit the MHS GENESIS Patient Portal.
Need Help with the MHS GENESIS Patient Portal?
Do you need technical help accessing your records or information in the MHS GENESIS Patient Portal? You can call 800-600-9332 or DSN 312-838-3000. They’re available 24/7.
Are you overseas?
- Belgium: 0800-72115
- Germany: 0800-1011129
- Greece: 00800-12-5629
- Guam: 1-866-637-8725
- Italy: 800-782407
- Japan: 00531-1-20743
- Korea: 00798-14-800-5242
- Netherlands: 0800-0228847
- Panama: 001-800-151-1005
- Portugal: 800-8-12305
- Turkey: 0-800-151-1005
- United Kingdom :08-005871786
- Spain: 900-951895
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Fact Sheet
March 24, 2026
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MHS GENESIS is the Department of Defense's new electronic health record. When fully deployed, MHS GENESIS will provide the DOD's 9.5 million beneficiaries and 205,000 medical providers with a single, integrated health record across the continuum of care – deployed and at home and eventually, through the transition to the Department of Veterans Affairs.
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Last Updated: October 07, 2026