Policies
Find policy documents from the Department of Defense, Health Affairs and the Services.
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| Subject | Issuing Organization | ||||
|---|---|---|---|---|---|
| Memorandum | Trusted Care – Patient Centeredness Vision | This memorandum from the Air Force Surgeon General describes the "Patient Centeredness Vision" which encompasses the six aims of health care: safe, effective, patient centered, timely, efficient, and equitable. | 05/19/2016 | Air Force | |
| Memorandum | Patient Centered Practice Hours | This memorandum encourages Air Force military treatment facilities to establish more patient-centered clinic hours. | 04/20/2016 | Air Force | |
| Guideline | Trusted Care Concept of Operations | This Trusted Care concept of operations (CONOPS) describes the transformation of the Air Force Medical Service into a high reliability healthcare system. High reliability organizations (HROs), as originally described in the nuclear power and aviation industries, consistently achieve better-than-expected outcomes despite operating in complex or high-risk environments. | 10/01/2015 | Air Force | |
| Memorandum | First Call Resolution and Do Not Call Back Policy | This policy requires first call resolution for all patients requesting appointments at all Air Force medical treatment facilities. Under this policy, beneficiaries will not be asked to call back for an appointment. | 06/05/2015 | Air Force | |
| Instruction | 44-102 | Medical Care Management | This instruction implements Air Force Policy Directive (AFPD) 44-1, Medical Operations, and provides guidance for the organization and delivery of medical care. It implements various publications of Department of Defense (DoD), recognized professional organizations, the Joint Commission (TJC), the Accreditation Association for Ambulatory Health Care (AAAHC) and appropriate health and safety agencies | 03/17/2015 | Air Force |
| Instruction | AFI 40-201 | Radioactive Materials Management | This instruction implements Air Force Policy Directive (AFPD) 40-2, Radioactive Materials (Non-Nuclear Weapons) IAW Title 42 of the United States Code (42 U.S.C.), Chapter 23, Development and Control of Atomic Energy; Title 10 of the Code of Federal Regulations (10 CFR) Chapter I Nuclear Regulatory Commission; and the conditions of the US Air Force Master Materials License (MML) issued by the US Nuclear Regulatory Commission (NRC) and managed by the US Air Force Radioisotope Committee (RIC). | 09/14/2014 | Air Force |
| Memorandum | HA-Policy 12-002 | Board Certification Pay for Non-Physician Health Care Providers | This memorandum promulgates policy guidance for the implementation of non-physician health care provider board certified pay for Army, Navy, and Air Force officers designated as Non-Physician Health Care Providers. | 02/13/2012 | Health Affairs |
| Memorandum | Air Force Vaccine Policy and Guidance for Adults and Accessions | Air Force Vaccine Policy and Guidance for Adults and Accessions | 06/07/2006 | Air Force | |
| Instruction | Air Force Medical Service Depleted Uranium Medical Management Implementation Instructions | Air Force instructions for managing patients with potential exposure to DU | 08/25/2003 | Air Force |
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