Skip main navigation

Military Health System

Hurricane Milton & Hurricane Helene

Emergency procedures are in place in multiple states due to Hurricane Milton & Hurricane Helene. >>Learn More

Theresa Wright, 28th Medical Support Squadron pharmacy technician, counts pills to correctly fill a prescription on Ellsworth Air Force Base, S.D., May 22, 2012. The 28th MSS completes an average of 510 prescriptions a day. (U.S. Air Force photo by Airman 1st Class Alystria Maurer/Released)
Skip subpage navigation

Pharmacy Beneficiary Knowledge Gap Campaign

In collaboration with the Pharmacy Operations Division and TRICARE pharmacy contractor Express Scripts, we're providing a series of mini-campaigns to fill key beneficiary knowledge gaps identified in regards to the TRICARE pharmacy benefit. Beneficiary knowledge gaps are identified based on trends in beneficiary inquiries using TRICARE Customer Service Assistant Reporting Tool (ART) reports, in conjunction with website analytics reports evaluating visitor use of pharmacy-related search terms.

 

Topics Covered in the Campaign

Expand the topics below for an overview and link to the toolkit resources for each topic:

TRICARE Formulary Search Tool

 

TRICARE Pharmacy Home Delivery

 

Filing a Pharmacy Claim

 

ScriptCenter

Other Topics Coming Soon

Check back for updates to this toolkit. Other topics coming soon include:

  • Pre-Authorization (also known as Prior Authorization) and Medical Necessity
  • Using Your Pharmacy Benefit with Other Health Insurance
  • TRICARE Pharmacy Home Delivery
  • Filing a Pharmacy Claim
Last Updated: August 08, 2024
Follow us on Instagram Follow us on LinkedIn Follow us on Facebook Follow us on X Follow us on YouTube Sign up on GovDelivery